Face Reading for Service Providers
How to create an immediate connection and improve your customer’s buying experience. This course is similar to our Face Reading for Sales Workshop, but more focused on the shorter, more transactional aspects of Service Provider/ Customer interactions.
• Real Estate agents
• Restaurant wait-staff and front-of-house management
• Hair/nail salon personnel
• On-floor sales staff (from big-box stores to mom-and-pop shops)
Providing a comforting, consultative environment in a face-to-face transaction is paramount to building customer loyalty, higher sales volume, a quality experience, and repeat sales. Knowing when to back off is just as important as knowing when to close a sale, if not more so, especially in today’s highly competitive, ‘one mistake and you’re done’ retail climate.
Face Reading gives you instant access to information that helps you connect with your customer and provide them with assistance in a way that they can best receive and assimilate it.